Important Update on Paramount Global Channels

Why is this happening?

Can I watch Yellowstone Season 5, part 2?

Yellowstone season 5, part 2 is set to premier on Sunday November 10th at 8pm EST. It will also be shown at 10pm on CBS channel 12 in Cincinnati and on channel 7 in Dayton. At this time, Paramount Global has not announced where the show will be streaming.

Prior seasons of Yellowstone can be streamed on Peacock. To learn more about Peacock, please click the link. Peacock: Stream TV and Movies Online, Watch Live News and Sports (peacocktv.com)

YouTube TV carries the full Paramount Global suite of channels. Utilize altafiber's blazing fast internet to start your free trial of YouTube TV. To learn more, visit: tv.youtube.com/cincinnatibell. 

Where can I find the shows I'm missing?

Where can I get access to Paramount Global channels since they are no longer available?

We recommend customers subscribe to the Paramount+ app directly as it contains most of the shows and movies found on Cable TV. The Paramount+ has several pricing options available. Visit https://www.paramountplus.com/account/signup/pickplan/ to start your free trial.

Channel 91 on Fioptics+ allows you to watch your active Paramount+ subscription within the Fioptics+ platform.

How do I get the Paramount+ App?

Follow these steps to get the Paramount+ app on your TV:

1. Check Your TV Compatibility
First, ensure that your TV or streaming device is compatible with the Paramount+ app. The app is available on most Smart TVs, Fioptics+ set top box, Streaming Devices, and Gaming Consoles. If your TV is not compatible, you can still watch Paramount+ by using an external device like a Roku, Fire Stick, Apple TV, or by casting from your phone.

2. Download the Paramount+ App

For the Fioptics+ Set Top Box:

• Tune to channel 91 or go into Apps & Games menu to launch the Paramount+ app. 
• Upon launch, you will be asked to install the Paramount+ app if it is not already installed. 
• Once installed, log in with your Paramount+ account credentials. 

For Smart TVs:

• Turn on your TV and ensure it's connected to the internet.
• Go to the App Store or Channel Store on your TV’s home screen.
• Use the search feature to type "Paramount+".
• Select the Paramount+ app from the results.
• Choose Install or Download to add the app to your TV.

For Streaming Devices (Apple TV, Fire TV, Roku, etc.):

• Turn on your streaming device and navigate to the App Store or Channel Store.
• Search for "Paramount+" in the store.
• Select the app and press Install or Download.

Interactive instructions on how to download an app for:
Apple TV
Android TV
Amazon Fire Stick 

3. Sign In or Sign Up for Paramount+
Once the app is installed, open it on your TV. If you already have a Paramount+ account, select Sign In and enter your login credentials. If you don’t have an account yet, you can sign up directly through the app by following the on-screen instructions, or visit paramountplus.com on a computer or mobile device to sign up.

4. Start Watching
Once you're signed in, you can start browsing through movies, shows, and live TV content.

Why can't I watch Paramount Global content through the to Paramount+ App?

Unlike other content providers such as HBO Max who give cable subscribers access to content on TV and within their app, Paramount Global forces customers to purchase both to view all of their shows and movies. altafiber is strongly discouraged by their lack of flexibility in giving customers the content that they want, when and where they want.

What happens to my recordings from any of the Paramount Global channels?

All recordings on Paramount Global channels will be deleted as we no longer have rights to access the shows and movies. Any future scheduled recordings will also not be available.

Will I still have access to the Video on Demand library for Paramount Global channels?

Access to the Video On Demand will also be removed as we no longer have rights to their shows and movies.

What if I want to change my TV channel package?

You can make changes to your TV channel package through your My Account online by visiting altafiber.com/myaccount.

I subscribe to MyWay TV, what happened to my Arts & Reality Genre Pack?

If you are a current Arts & Reality pack subscriber and have multiple MyWay genre packs, we will automatically remove Arts & Reality  from your account. If you only subscribe to Arts & Reality, your genre pack will automatically change to Entertainment & Music pack. Revolt, Viceland and IFC channels have moved to the Entertainment & Music pack. 

I subscribe to grandfathered MyTV package, what happened to my Trends Genre Packs?

If you are a current Trends pack subscriber and have multiple MyTV genre packs, we will automatically remove Trends from your account. If you only subscribe to Trends, your genre pack will automatically change to Lifestyle pack. E! and IFC channels have moved to the Lifestyle pack.

Why won't you just pay what they are asking?

Despite the decrease in value and the availability of Paramount shows on numerous free and low-cost platforms, they still insist on charging significant fees.  As a local business, we can thrive only when we deliver the best possible value for you from all our services. With all the channels we offer our customers, imagine the impact on your monthly bill if we agreed to pay every network whatever price they demanded.

I pay a lot for my TV service. Can't you use that money to pay for this increase, or lower by bill?

Rising programming costs, including Paramount, affect ALL video providers and increase your bill every year. We absorb as much of these increases as possible but are not able to  cover all of them. We strive to continue to provide value, which means in some cases we need to remove those networks that no longer are worth what they demand.

Who can I contact if I need more information?

If your question has not been answered or you would like to make an update to your TV package, please call 513-566-0036.